Returns & Exchange

Would you like to return an item or cancel your purchase? No problem!

Easy returns

You can cancel your order within 14 days of receiving the goods – no explanation required. Simply send us an email or use the cancellation form provided below.

Please note:

• You are responsible for the return shipping costs.

• We will refund the full purchase price including standard shipping costs as soon as we receive the returned goods.

• The refund will be issued using the same payment method you used for your order.

Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us at
Eichmüller OHG,
Blieskastelstr. 6, 81379 Munich, Germany
Email: kontakt@merilea.de
Phone: +49 89 17959600
Fax: +49 89 179596030
by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send your notification before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (except for additional costs resulting from your choice of a different type of delivery than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days from the day we receive your withdrawal notice.

For the refund, we will use the same payment method that you used in the original transaction – unless explicitly agreed otherwise. Under no circumstances will you be charged any fees for this refund.

We may withhold the refund until we have received the returned goods or you have provided proof that you have sent them back – whichever comes first.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal. The deadline is met if you send the goods before the fourteen-day period has expired.
You bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods if this results from handling that was not necessary to examine the nature, characteristics, and functioning of the goods.